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The Consular Section at the South African Consulate-General in Chicago, is committed to providing effective and efficient service to all our customers throughout the world, irrespective of national origin, age, gender or religious orientation. Our commitment is to offer a service that can be clearly determined and measured at all times in terms of sensitivity, empathy, courtesy, speed, accuracy and fairness.
The Consular Section commits to the principles of service delivery (consultation, service standards, access, courtesy, information, openness & transparency, redress and value for money) and will indicate to you as our clients what you can expect from us with regard to service delivery standards.
The Consular Section commits to the principles of service delivery (consultation, service standards, access, courtesy, information, openness & transparency, redress and value for money) and will indicate to you as our clients what you can expect from us with regard to service delivery standards.
